The age of direct to consumer is upon us and with it has come rising customer expectations and a need to consistently push to elevate the customer experience (CX). Consequently, the new strategic imperative is to improve 1:1 customer intimacy at all costs. This is quickly leading to rising consumer expectations and a need to […]
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Hearts & Minds
The BRANDthrō Blog
We are headed toward a market correction which will dial down breakneck speed transformation and in its place will emerge a disruptive era, where change occurs, but does so in a more measured way. It seems that after the pandemic accelerated the pace of transformation, while also ratcheting up consumer expectation, brands need to take […]
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https://brandthro.ai/blog/page/8/
https://brandthro.ai/blog/page/6/
